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How to Check Autel Programmer?


How to Check Autel Programmer?
In case customer's programmer can't read any types of key chips like key ID46, 47, 48,49, AES and 5C ect. Ask client to go to programmer menu as shown follows and provide the programmer version information and device series number.
First of all, make sure that you have not connected the programmer to the vehicle OBD connector.

not connected the programmer to the vehicle OBD connector

Then check if you use the right USB cable to connect the device to the programmer.

if you use the right USB cable to connect the device to the programmer

Then go to "programmer" menu to check the programmer function.

go to programmer menu to check the programmer function

Click "Version information" which provide the programmer version infomration including hardware and software information.

Click "Version information"

Try with both "Automatic detection" and the specific key type menu like "HITAG2" type according to the key type.

Automatic detection

Also you can go to Autel official website to download PC version programmer V2.61 software.

Notes: The programmer software applies to XP200, XP400 and XP400Pro.
The software will auto adjust for the programmer.

Programmer software

PC version programmer V2.61 software

V2.61 software

Firmware update communication error of the programmer. Please check the programmer connection

Firmware update communication error of the programmer. Please check the programmer connection

If programmer connection can't detect any keys both with PC end and tablet.
Please describe how the programmer stop work after what operation? And it needs to return to the factory to repair if all of above methods tried and not working.